Reduce downtime on critical machinery for mining operations
Hands-free access to work instructions, learning and expert assistance ensures that frontline technicians and operators do every job right the first time.
Reduce downtime on critical machinery for mining operations
Hands-free access to work instructions, learning and expert assistance ensures that frontline technicians and operators do every job right the first time.
Where we can help
Knowledge sharing
The problem
Skilled technicians and operators are in short supply and retiring, yet starters and technicians being upskilled or reskilled still need to be guided by a subject-matter expert.
With our solution
Subject-matter videos can be recorded and viewed via a Knowledge Management System (KMS) on RealWear for on-demand learning. Skills can be taught within the context of work instructions or independent from site work.
SOP compliance
The problem
Paper-based manuals are not followed or are out of date due to their physical limitations. Errors are likely, and support escalation is unnecessarily involved too often.
With our solution
Operators can follow digital work instructions on a hands free wearable, regularly updated and always accessible. Workflows can support a range of activities like troubleshooting, training, support or issue reporting.
Remote expertise
The problem
Subject matter experts are in high demand and low in supply, resulting in extended asset downtime, high travel costs and customer frustration
With our solution
Miners can call a remote SME whenever the need arises, or view videos, schematics, and more from their hands-free wearable. Calls can be recorded into a KMS library for distribution to the rest of the workforce.
ABI Research forecasts that digitization spending in the Mining sector will reach US $9.3 billion in 2030
ABI Research Forecasts that digitization spending in the Mining sector will reach US $9.3 billion in 2030
I would never have thought that we would be able to remain offsite and deliver to the same level as if we were present in situ. But with HINDSITE and RealWear, we've definitely been able to do that.
Al Klinge, KLINGE
Customize your device with modules and accessories
Whether you’re looking for mounting options, cases to store your device, or even a Thermal Camera Module, RealWear has what you need.
Customize your device with modules and accessories
Whether you’re looking for mounting options, cases to store your device, or even a Thermal Camera Module, RealWear has what you need.
Where we’ve helped so far
Perfect partners
We team up with industry leaders and pioneers to deliver best-in-class solutions that are ready to address your specific business needs. Our growing app ecosystem includes a wide range of digital workflow and remote assist applications. Some of the most prominent tools for mining include HINDSITE and Microsoft Teams.
Perfect partners
We team up with industry leaders and pioneers to deliver best-in-class solutions that are ready to address your specific business needs. Our growing app ecosystem includes a wide range of digital workflow and remote assist applications. Some of the most prominent tools for mining include HINDSITE and Microsoft Teams.